Operator / sales advisor - Gent
Who are we?
Moneytrans is a European financial company active in the fields of international money transfer, currency exchange and payment accounts. Our services are mainly oriented towards an international diaspora audience (www.moneytrans.eu).
Job description
Moneytrans is currently looking for an Operator/Sales advisor to reinforce the teams in the city of Gent, during the week and at weekends. Detailed content of the proposed function:
- Encoding of money transfer transactions in a program designed for this purpose;
- Execution of foreign exchange cash transactions via a program designed for this purpose;
- Execution of payment transactions on accounts via a programme provided for this purpose;
- Sale of various items (telephone cards, lotteries, transport tickets, etc.);
- Maintaining an (additional / physical) cash register;
- Canvassing customers on the premises and in the ethnic districts;
- Participation in the organisation of commercial events for the diaspora public.
The operator is guided and supported in the execution of his tasks by a “branch manager” who manages the agency and the main cash desk, who in turn reports to a “retail network manager” and the internal auditors. For any (problem raised / request made) …… by a customer on any transaction, the operator can also count on the support of an assigned “customer service”.
Your profil
- You have experience in a similar function or within a similar multicultural environment or you are at least familiar with customer contact and diversity;
- You are dynamic, have a keen sense of responsibility and want to participate in the development of a rapidly growing company in the technological financial sector (“Fintech”);
- You are fluent in Dutch and have a very good working knowledge of English. Knowledge of French and/or Spanish or other languages commonly used in Belgium is an asset;
- You have a very good customer contact and very good commercial skills;
- You enjoy commercial challenges and are prepared to be partly remunerated based on your results.
We offer
We offer candidates a concrete and supervised work experience, in direct contact with customers, in a multicultural, dynamic and growing environment with good long-term career prospects.
Contact
Send your CV in French or Dutch and a letter of motivation by e-mail to [email protected] for the attention of Jules Elens, Toni Antonilo and Victoria Salazar.
