Feel closer to the DR Congo by sending your money with Moneytrans

Family comes first, and that’s why we want to help you take care of your loved ones while saving time and money. Now you can send money to DR Congo from Belgium easily and your money will arrive in just a few minutes.

Simulate your transfer

Check your transfer status

Simulate your transfer

Check your transfer status

Send money directly to your beneficiary’s mobile phone!

If you send money to DRC, you can now benefit from the new payment method that Moneytrans offers you with illicocash. From now on, you will be able to send money directly to the illicocash app on your beneficiaries’ mobile phones with Moneytrans!

If you are a beneficiary, there are advantages for you too! By downloading the illicocash app you can cash out your money transfer at any Rawbank ATM without any hassle, make payments and top up your phone – all from your app!

Your first money transfer for FREE by using the code WELCOME

.

Your money transfer to DR Congo with maximum security

We have the best network of partners in DR Congo!

- Official partners of Moneytrans -

How to register and start sending money online

Register free

Choose the country and the amount to send

We’ll show you the prices, commission and amount to be received before the money is sent.

Add your beneficiary’s details

Enter the details of the recipient in the destination country.

Confirm your identity

This is vitally important for the security of your money and for your peace of mind.

Pay for your transfer

Choose the payment method that’s best for you.

Done!

Your transfer is on the way! You can track it from your account.

Congolese´ favourite app

Trying is adopting

Sending money online is cheaper and safer than ever before. And with travel restrictions across the world, there’s no better way to bring you closer to your loved ones.

What makes iMoneytrans the world’s best money transfer app?

You can register in just 5 minutes
Easy to navigate
Free to download
Calculate the fee with the click of a button before sending
Your data is safe and secure
Easy to track your transfer at any time

Send money instantly anywhere, anytime. 

Why choose Moneytrans

Awarded Best Money Transfer Company

For its speed and reliable service

+ 20 years of experience

More than 10,000,000 customers trust in us

Great value rates

90% cheaper than a bank

We're where you need us to be

Available 7/7 and in your language

Extensive network

140 countries & + 450,000 payment locations

Awarded Best Money Transfer Company

For its speed and reliable service

+ 20 years of experience

More than 10,000,000 customers trust in us

Great value rates

90% cheaper than a bank

We're where you need us to be

Available 7/7 and in your language

Extensive network

140 countries & + 450,000 payment locations

How can I send money to DR Congo from Belgium?

Everyone is different! So, we are pleased to be able to offer you two sending options so that you can choose the one that suits you best. Both have one thing in common: they are very easy and totally secure.

Branches near you

We are close to you. We have more than 190 branches located in the main cities of Belgium where you can go to make your transfer with the personalised assistance in your language, 365 days a year.

Online transfers

Easy, safe, and without leaving home! Register for free on our website or app, follow 3 simple steps and your money will arrive in DR Congo instantly.

How and where can the money be collected?

We know that it is important for you to be able to choose. Discover the options your beneficiary has for receiving money in DR Congo.

Collect cash at an authorised payment point

We offer you a large number of payment locations throughout the country. With this option, the beneficiary can pick up the money as soon as the transfer is completed.

Delivery time is between 15 minutes and 1 hour (depending on correspondent).

Bank deposit

Send money straight to your recipient’s bank account.

Delivery time depends on the bank: 24h.

It’s always easier with a video!

We’ll show you step by step how to access the multiservice application and make your transfer within just 5 minutes.

Contact us

HELP CENTER

Your questions are 7/7 and so are we

Get in touch with our 7-day support team that speaks your language whenever you need it. Contact us by phone, email, chat, social media or visit us in one of our 3000 agencies in Europe. You will always find our best smile.

F.A.Q. 

How can my beneficiary in DR Congo receive the money?

The recipient needs to present the reference number provided by the sender and a valid identity document at the payment point. The name on the ID document must coincide with the name on the transfer. In case of payment to a bank account, the payment will be automatically credited to the bank account indicated at the time of the transaction.

Is sending money with Moneytrans secure?

Moneytrans is a financial institution officially regulated in Belgium, Spain and dozens of European countries. We have 20 years’ experience in the remittances sector, with 10 million satisfied customers and 50,1 million money transfers completed in more than 140 countries. You just need to read the views of our users to see that we’re a trustworthy company endorsed by central banks and using advanced technology to guarantee confidentiality and secure payments.

Which banks and financial institutions does Moneytrans work with in DR Congo?

Moneytrans Congo offers you, in addition to its own network of branches, the branches of Soficom and Express Union for your money transfers. For transfers to bank accounts, you have at your disposal the main banks in DR Congo, including Equity Bank.

What’s the time limit for receiving money over the counter?

For DR Congo, the transfer is available for collection over the counter for 30 days; after this the transfer will be cancelled by the agent at the destination.

How do I make changes to a transaction?

If you’ve already made the transfer, it can only be changed by calling our customer support service. If the beneficiary has received the money or it has already been paid, the transaction cannot be changed or cancelled. If you have more questions, get in touch with the customer service team on 02 227 18 20.

Can I get a refund?

Refunds are possible as long as the transfer has not yet been paid at the destination. For payments to bank accounts, make sure that the account number is correct, because once the money has been paid in, Moneytrans cannot reverse the transaction. For payments to mobile phones, refunds can be requested as long as the beneficiary has not used the money. For money transfers made from our agencies, the customer has to request the refund in person. For money transfers made online, the customer has to request the refund from the online application. Moneytrans will receive the notification, the refund will be requested to the partner, and - once confirmed - it will be cancelled in the system and the refund will be requested on the customer's credit card.

What exchange rate do you apply?

It’s always better to plan your money transfers in advance. Currency exchange rates are constantly changing, and it may be expensive to send money today, but cheaper tomorrow. To help with this problem and ensure you get the best price for your remittances, the Moneytrans online money transfer service provides a calculator so that you can find out the cost of your transfer and choose the best time to send money.

How long does it take to deliver money to DR Congo from the time of sending?

Cash payments: Between 15 minutes and 1 hour Payment to bank account: 24h

How exactly does Moneytrans protect my money?

With our Moneytrans online money transfer service, your payment is processed instantly using 3D Secure technology, which guarantees stress-free transfers, and you’ll receive confirmation of your payment by email or SMS. Additional verification measures enhance security and compliance with payment legislation. Moneytrans also encourages users to protect their accounts, create secure passwords and identify phishing emails and messages. However, when it comes to your money, issues may arise, and peace of mind when choosing a company for your currency exchanges is also an important aspect. At Moneytrans we rely on a team of professionals to take care of our customers and resolve any issues or problems you may have. We also offer our services by live chat, email, phone or fax, so you can contact us whichever way you prefer. Attention round the clock for your peace of mind!

How are the prices calculated for online money transfers?

The first factor is the amount of money sent. Commissions are calculated as a percentage of the amount transferred, and this varies depending on the currency. As a guide, consult the Moneytrans calculator, which will give the actual price of your transfer. For example, Moneytrans charges a fixed commission for certain destinations, which is lower than most commissions charged by shops or exchange offices. Furthermore, we offer a special deal for new customers, with zero commission so you can try our service free of charge. The second factor is the exchange rate. With Moneytrans, you always get the exchange rate shown on our calculator, so you’ll know exactly how much your beneficiary will receive at the other end. A transparent and fast solution! The exchange rate is set by the banks and institutions that work with Moneytrans in the destination countries. Since Moneytrans has special agreements in 140 countries, your beneficiaries will get a better deal than with banks and most online money transfer services. Bear in mind that in addition to a lower fixed commission, our online service usually offers a better exchange rate. In short, with online transfers the commission is generally lower, so more money reaches your loved ones.

What’s the maximum amount that can be transferred to DR Congo from Belgium?

Here are the limits for your money transfers to DR Congo. 10,000 USD / transfer 10,000 USD / month

Can I cancel a transfer before it reaches its destination?

Open a session on your account and view recent orders. Click “Cancel” next to the order you wish to cancel. Enter the details and click “Send”. We’ll do our best to cancel the order. However, we cannot guarantee cancellation until our local partner confirms that the money has not yet been paid to the recipient. If the transfer has been completed, we are unable to cancel it. For more information about our cancellation and refund policy, consult the page https://www.moneytrans.eu/belgium/en/legal-notes-and-terms-of-use/

In which cases could the money transfer not be processed?

My transfer is under review Your security is our priority. If we detect suspicious activity, your transfer may be reviewed to ensure that it is in fact you who made it. We are sometimes required to collect additional information in connection with a money transfer in order to comply with European or global regulations. This may cause a delay in processing your transfer, but it is essential for your protection and for compliance with legal requirements. My transfer has been rejected Your transfer may be rejected in the following cases: Your application includes incomplete or incorrect details, either of the sender or the recipient. We detect suspicious activity and are unable to confirm whether it was you who made the transfer. The transfer does not comply with the Moneytrans company policies. A problem arises with regulatory compliance in Europe or another country.

What information does the beneficiary need to collect the money?

The beneficiary needs an URN CODE provided by the sender and a valid identity document, which must be presented at the payment location. The name on the ID document must be the same as the name on the transfer.

Cookie	Duration	Description
_icl_visitor_lang_js	3 days	WordPress. Identification of the user's language.
catAccCookies	1 month	First Party. To see if the user has accepted the cookies policy.
cookielawinfo-checkbox-advertisement	1 year	First Party. Remember the user's consent for cookies categorised as "Advertising".
cookielawinfo-checkbox-analytics	1 year	First Party. Store the user's analytics cookie consent status.
cookielawinfo-checkbox-functional	1 year	First Party. Remember user consent for cookies categorised as "Functional".
cookielawinfo-checkbox-necessary	1 year	First Party. Cookie that keeps a record of the cookies you approved.
cookielawinfo-checkbox-non-necessary	30 minutes	First Party. Technical and strictly necessary cookie that contains the value of whether you have accepted the cookies and privacy policy.
cookielawinfo-checkbox-opcionales	1 year	First Party. Allows you to remember your preference regarding the choice of optional web cookies.
cookielawinfo-checkbox-others	1 year	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	1 year	First Party. Remember the user's consent for cookies categorised as "Performance".
CookieLawInfoConsent	1 year	First Party. Acceptance of the cookies policy.
Local storage	Persistent	First Party. Local storage of data from web applications used by the user.
partner-sec-context	3 hours	Own. Stores the identifier of the security context of use of the application.
partner-sec-token	3 hours	Own. Saves the identifier token of the security session.
Session Storage	Persistent	First Party. Local storage of data from web applications used by the user.
viewed_cookie_policy	1 year	First Party. Cookie for internal use necessary for the functioning of the display of the cookies policy of the website.
wp-site	2 months	Own. Indicate the country (operational) of the client.
wp-wpml_current_language	Session	WordPress. Saves the language selected by the client.
wpml_browser_redirect_test	Session	WordPress. Identifies the user's language.

Cookie	Duration	Description
G_ENABLED_IDPS	persistent	Google. Used for Google single sign-on.
Session Storage	Persistent	Youtube. Storage of user information for web applications.
test_cookie	Session	Doubleclick . Checks if the browser accepts cookies.

Cookie	Duration	Description
_ga	End of session	Google. Used to distinguish users.
_ga_TL96VCEX2K	2 years	Google. Unknown.
_gat	10 minutes	Google. Differentiates between the different tracking objects created in the session.
_gat_UA-*	Session	Google. Analyse user experience on the web.
_gid	1 year	Google. Distinguishes users.
_hjAbsoluteSessionInProgress	1 day	Hotjar. Counting the number of times a website has been visited by different visitors.
_hjFirstSeen	1 hour	Hotjar. Detect if it is the first time that the user arrives at the domain.
_hjid	1 year	Hotjar. Conserve user identification randomly and uniquely when the user first arrives at a page with the Hotjar script.
_hjIncludedInPageviewSample	1 day	Hotjar. Determine if the user's navigation should be recorded in a certain statistical place.
_hjIncludedInSessionSample	Session	Hotjar. Know if that visitor is included in the data sampling.
_hjTLDTest	Session	Hotjar. Determine the most generic cookie path to use.
cli_user_preference	1 year	First Party. Storing the user's cookie consent status.
intercom-id-*	9 months	WordPress. Anonymous visitor identification.
intercom-session-*	7 days	WordPress. Session tracking and remembering session and conversation clues.
NID	6 months	Google. Registers an ID.
Session storage	Persistent	Google. Local storage of data from the web applications used by the user.
Session Storage	End of session	Youtube. Collect information necessary to provide the service.

Cookie	Duration	Description
GOOGLE ADS	13 months	Google Ads. "Google Ads is an online advertising platform developed by Google, where advertisers bid to display short ads, service offers, product listings or videos to web users. You can place ads on search engine results, websites, mobile apps and non-search videos." https://business.safety.google/adscookies/
IDE	1 year	Doubleclick. Advertising optimization.
META ADS	3 months	_fbp. Provides advertising products such as bids. "Meta, through Facebook Ads, collects data that helps us to show you relevant ads, track conversions from Facebook ads, optimise ads, create specific audiences for future ads and re-target users who have already taken an action on our websites. In particular, the pixel itself is used to distinguish and track unique customers." https://www.facebook.com/legal/controller_addendum
META ADS (II)	3 months	fr. Facebook's main advertising cookie. "Meta, through Facebook Ads, collects data that helps us to show you relevant ads, track conversions from Facebook ads, optimise ads, create specific audiences for future ads and re-target users who have already taken an action on our websites. In particular, the pixel itself is used to distinguish and track unique customers." https://www.facebook.com/legal/controller_addendum
OUTBRAIN	5 minutes	outbrain_cid_fetch. To compile statistical reports. "Outbrain is a content marketing service. It provides targeted native advertising services, helping Moneytrans to retarget unconverted users." https://www.outbrain.com/help/advertisers/outbrain-tracking/#:~:text=We%20collect%20the%20IP%20address,profile%20and%20recommend%20personalized%20content.
TABOOLA	1 year	Taboola "Taboola is a content marketing service. It provides targeted native advertising services, which helps Moneytrans to retarget unconverted users and understand the actions customers take on our site after clicking on a Moneytrans ad." https://www.taboola.com/policies/cookie-policy
YOUTUBE	179 days	VISITOR_INFO1_LIVE. Attempts to calculate user bandwidth. "YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded on websites, which is aggregated with profile data from other Google services to display targeted advertising to web visitors on a wide range of its own and other websites." https://www.youtube.com/t/terms
YOUTUBE (II)	Persistent	CONSENT. It improves advertising, often used to target the user. "YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded on websites, which is aggregated with profile data from other Google services to display targeted advertising to web visitors on a wide range of its own and other websites." https://www.youtube.com/t/terms
YOUTUBE (III)	Session	YSC. Logs a unique ID to know which videos the user has watched. "YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded on websites, which is aggregated with profile data from other Google services to display targeted advertising to web visitors on a wide range of its own and other websites." https://www.youtube.com/t/terms

Select your country

Our TOP destinations

Our TOP destinations

Our TOP destinations

Feel closer to the DR Congo by sending your money with Moneytrans

Send money directly to your beneficiary’s mobile phone!

Your first money transfer for FREE by using the code WELCOME

.

Your money transfer to DR Congo with maximum security

- Official partners of Moneytrans -

How to register and start sending money online

Register free

Choose the country and the amount to send

Add your beneficiary’s details

Confirm your identity

Pay for your transfer

Done!

Congolese´ favourite app

Trying is adopting

Send money instantly anywhere, anytime.

Why choose Moneytrans

Awarded Best Money Transfer Company

+ 20 years of experience

Great value rates

We're where you need us to be

Extensive network

Awarded Best Money Transfer Company

+ 20 years of experience

Great value rates

We're where you need us to be

Extensive network

How can I send money to DR Congo from Belgium?

Branches near you

Online transfers

How and where can the money be collected?

Collect cash at an authorised payment point

Bank deposit

It’s always easier with a video!

Contact us

HELP CENTER

Your questions are 7/7 and so are we

F.A.Q.

MONEYTRANS

SERVICES

COMMUNITY

SECURITY

Send money instantly anywhere, anytime. 

F.A.Q. 