How to open your current account step by step

Find out how to open your Smile Account, step by step

Do you have 5 minutes? That’s all it takes to open your Smile Account! At Moneytrans we want to make things easy for you. So we ask you for minimum information and documents to open your Smile Account: all you need are your basic personal details and an identity card. We’ll take care of the rest!

That's all you'll need!

Identity card

You can provide your passport, national identity card or residence permit.

Proof of residence

If you wish to open an account with E.U. Identity Card or Residence Permit Cardyou can submit: Mobile phone bills, electricity bills or any letter from a public authority.

If you wish to open an account with a Passport you can provide: Rental contract, certificate of residence or any other document issued by national bodies where your address appears.

Mobile phone

E-mail

Initial deposit of 5€*

Identity card

You can provide your passport, national identity card or residence permit.

Proof of residence

If you wish to open an account with E.U. Identity Card or Residence Permit Cardyou can submit: Mobile phone bills, electricity bills or any letter from a public authority.

If you wish to open an account with a Passport you can provide: Rental contract, certificate of residence or any other document issued by national bodies where your address appears.

Mobile phone

E-mail

Initial deposit of 5€*

*Available on your account immediately!

How to open your Smile Account instantly

Opening a current account online has never been easier! At Moneytrans we’ll show you how to open a Smile Account from your smartphone, step by step and without complications. If you have any questions about opening your account, you can always consult our Help Center. We’ll give you all the help you need!

How to open your Smile Account at a branch

If you prefer to open your account at one of our more than 3,000 Moneytrans agencies, our agents will be there to guide you. You’ll receive personalised attention during the process of opening your account and you can ask all the questions you need. This video will be helpful before you go to your nearest branch!

Tutorials to activate and use your account!

How to deposit money into your Smile Account

What your 3D Secure code is for

How to activate your Mastercard debit card

You will receive your free Mastercard debit card very soon

Within 5 to 10 days of opening your Smile account, your Mastercard will be knocking on your door!

Contact us

HELP CENTER

Your questions are 7/7 and so are we

Get in touch with our 7-day support team that speaks your language whenever you need it. Contact us by phone, email, chat, social media or visit us in one of our hundred of Smile Points in Europe. You will always find our best smile.

Cookie	Duration	Description
_icl_visitor_lang_js	3 days	WordPress. Identification of the user's language.
catAccCookies	1 month	First Party. To see if the user has accepted the cookies policy.
cookielawinfo-checkbox-advertisement	1 year	First Party. Remember the user's consent for cookies categorised as "Advertising".
cookielawinfo-checkbox-analytics	1 year	First Party. Store the user's analytics cookie consent status.
cookielawinfo-checkbox-functional	1 year	First Party. Remember user consent for cookies categorised as "Functional".
cookielawinfo-checkbox-necessary	1 year	First Party. Cookie that keeps a record of the cookies you approved.
cookielawinfo-checkbox-non-necessary	30 minutes	First Party. Technical and strictly necessary cookie that contains the value of whether you have accepted the cookies and privacy policy.
cookielawinfo-checkbox-opcionales	1 year	First Party. Allows you to remember your preference regarding the choice of optional web cookies.
cookielawinfo-checkbox-others	1 year	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	1 year	First Party. Remember the user's consent for cookies categorised as "Performance".
CookieLawInfoConsent	1 year	First Party. Acceptance of the cookies policy.
Local storage	Persistent	First Party. Local storage of data from web applications used by the user.
partner-sec-context	3 hours	Own. Stores the identifier of the security context of use of the application.
partner-sec-token	3 hours	Own. Saves the identifier token of the security session.
Session Storage	Persistent	First Party. Local storage of data from web applications used by the user.
viewed_cookie_policy	1 year	First Party. Cookie for internal use necessary for the functioning of the display of the cookies policy of the website.
wp-site	2 months	Own. Indicate the country (operational) of the client.
wp-wpml_current_language	Session	WordPress. Saves the language selected by the client.
wpml_browser_redirect_test	Session	WordPress. Identifies the user's language.

Cookie	Duration	Description
G_ENABLED_IDPS	persistent	Google. Used for Google single sign-on.
Session Storage	Persistent	Youtube. Storage of user information for web applications.
test_cookie	Session	Doubleclick . Checks if the browser accepts cookies.

Cookie	Duration	Description
_ga	End of session	Google. Used to distinguish users.
_ga_TL96VCEX2K	2 years	Google. Unknown.
_gat	10 minutes	Google. Differentiates between the different tracking objects created in the session.
_gat_UA-*	Session	Google. Analyse user experience on the web.
_gid	1 year	Google. Distinguishes users.
_hjAbsoluteSessionInProgress	1 day	Hotjar. Counting the number of times a website has been visited by different visitors.
_hjFirstSeen	1 hour	Hotjar. Detect if it is the first time that the user arrives at the domain.
_hjid	1 year	Hotjar. Conserve user identification randomly and uniquely when the user first arrives at a page with the Hotjar script.
_hjIncludedInPageviewSample	1 day	Hotjar. Determine if the user's navigation should be recorded in a certain statistical place.
_hjIncludedInSessionSample	Session	Hotjar. Know if that visitor is included in the data sampling.
_hjTLDTest	Session	Hotjar. Determine the most generic cookie path to use.
cli_user_preference	1 year	First Party. Storing the user's cookie consent status.
intercom-id-*	9 months	WordPress. Anonymous visitor identification.
intercom-session-*	7 days	WordPress. Session tracking and remembering session and conversation clues.
NID	6 months	Google. Registers an ID.
Session storage	Persistent	Google. Local storage of data from the web applications used by the user.
Session Storage	End of session	Youtube. Collect information necessary to provide the service.

Cookie	Duration	Description
GOOGLE ADS	13 months	Google Ads. "Google Ads is an online advertising platform developed by Google, where advertisers bid to display short ads, service offers, product listings or videos to web users. You can place ads on search engine results, websites, mobile apps and non-search videos." https://business.safety.google/adscookies/
IDE	1 year	Doubleclick. Advertising optimization.
META ADS	3 months	_fbp. Provides advertising products such as bids. "Meta, through Facebook Ads, collects data that helps us to show you relevant ads, track conversions from Facebook ads, optimise ads, create specific audiences for future ads and re-target users who have already taken an action on our websites. In particular, the pixel itself is used to distinguish and track unique customers." https://www.facebook.com/legal/controller_addendum
META ADS (II)	3 months	fr. Facebook's main advertising cookie. "Meta, through Facebook Ads, collects data that helps us to show you relevant ads, track conversions from Facebook ads, optimise ads, create specific audiences for future ads and re-target users who have already taken an action on our websites. In particular, the pixel itself is used to distinguish and track unique customers." https://www.facebook.com/legal/controller_addendum
OUTBRAIN	5 minutes	outbrain_cid_fetch. To compile statistical reports. "Outbrain is a content marketing service. It provides targeted native advertising services, helping Moneytrans to retarget unconverted users." https://www.outbrain.com/help/advertisers/outbrain-tracking/#:~:text=We%20collect%20the%20IP%20address,profile%20and%20recommend%20personalized%20content.
TABOOLA	1 year	Taboola "Taboola is a content marketing service. It provides targeted native advertising services, which helps Moneytrans to retarget unconverted users and understand the actions customers take on our site after clicking on a Moneytrans ad." https://www.taboola.com/policies/cookie-policy
YOUTUBE	179 days	VISITOR_INFO1_LIVE. Attempts to calculate user bandwidth. "YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded on websites, which is aggregated with profile data from other Google services to display targeted advertising to web visitors on a wide range of its own and other websites." https://www.youtube.com/t/terms
YOUTUBE (II)	Persistent	CONSENT. It improves advertising, often used to target the user. "YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded on websites, which is aggregated with profile data from other Google services to display targeted advertising to web visitors on a wide range of its own and other websites." https://www.youtube.com/t/terms
YOUTUBE (III)	Session	YSC. Logs a unique ID to know which videos the user has watched. "YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded on websites, which is aggregated with profile data from other Google services to display targeted advertising to web visitors on a wide range of its own and other websites." https://www.youtube.com/t/terms

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Find out how to open your Smile Account, step by step

That's all you'll need!

Mobile phone

E-mail

Initial deposit of 5€*

Mobile phone

E-mail

Initial deposit of 5€*

How to open your Smile Account instantly

How to open your Smile Account at a branch

Tutorials to activate and use your account!

How to deposit money into your Smile Account

What your 3D Secure code is for

How to activate your Mastercard debit card

You will receive your free Mastercard debit card very soon

Contact us

HELP CENTER

Your questions are 7/7 and so are we

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SERVICES

COMMUNITY

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