First money transfer free with codeWELCOME
Send money to Colombia
Send money to Colombia with Moneytrans: fast, easy and worry-free. Sign up for free in 5 minutes, save time and money, and guarantee your money arrives in minutes.
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Why choose Moneytrans
Our partners in Colombia
We have the best network of payers!
How to make your first online money transfer to Colombia
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1
Where to send money
Choose your destination country and select your preferred currency, delivery method and payer.
2
Who to send money to
Add your beneficiary’s details and save for future money transfers.
3
Sending information
Select the source of your funds and the reason for the transfer.
4
Amount
Indicate how much you want to send and select the payment method. If you select your Smile Account as payment method, you will receive 1 euro off your commission!
5
Summary of the transaction
Check that your details are correct and click the “Send” button. Your transfer is on its way!
How long does a money transfer from France to Colombia take?
If you choose cash collection at a payment point in Colombia, the delivery time is one hour.
If payment is made to a bank account, the money will be available within 24-48 hours.
Si le paiement est effectué sur un compte bancaire, l’argent sera disponible dans les 24 à 48 heures.
How much does it cost to send money to the Colombia?
The price of your transfer will depend on several factors including the amount of money you send, the exchange rate and a fixed fee. For guidance, check out the Moneytrans calculator which will tell you the actual price of your transfer.
Remember that you can try our service for free with thecode : WELCOMEand make your first transfer without commission.
Get 25% off forever on every money transfer using your Smile Account!
Having a Smile Account is rewarding. If you already have an account, and you want to make a money transfer abroad, you will always get a fixed 25% discount on the remittance fee.
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All set to make your money transfer to Colombia?
We offer you 2 transfers methods so that you can choose the one that suits you best
F.A.Q.
How can my beneficiary in Colombia receive the money?
The recipient needs to present the reference number provided by the sender and a valid identity document at the payment point. The name on the ID document must coincide with the name on the transfer. In case of payment by bank account, the customer must have activated the account to receive transfers (activate the automatic payment option with Bancolombia). If activated, the payment will be made automatically. If not, the transfer will be withheld until the customer activates this option through their bank.
Is sending money with Moneytrans secure?
Moneytrans is a financial institution officially regulated in Belgium, Spain and dozens of European countries. We have 20 years’ experience in the remittances sector, with 10 million satisfied customers and 50.1 million money transfers completed in more than 140 countries. You just need to read the reviews of our users to see that we’re a trustworthy company endorsed by central banks and using advanced technology to guarantee confidentiality and secure payments. https://www.moneytrans.eu/moneytransblog/en/5-things-you-need-to-know-to-send-money-safely/
Which banks and financial institutions does Moneytrans work with in Colombia?
We offer you Bancolombia, Davivienda and Pagos Internacionales branches for your cash pickup. You can make your bank account deposits to Bancolombia and Davivienda accounts or to 19 other banks we work with through Pagos Internacionales! Check them when you make your transfer.
How do I make changes to a transaction?
If you’ve already made the transfer, it can only be changed by calling our customer support service. If the beneficiary has received the money or it has already been paid, the transaction cannot be changed or cancelled. If you have more questions, get in touch with the customer service team on 0809 54 97 88.
Can I get a refund?
Refunds are possible as long as the transfer has not yet been paid at the destination. For payments to bank accounts, make sure that the account number is correct, because once the money has been paid in, Moneytrans cannot reverse the transaction. For payments to mobile phones, refunds can be requested as long as the beneficiary has not used the money. For money transfers made from our agencies, the customer has to request the refund in person. For money transfers made online, the customer has to request the refund from the online application. Moneytrans will receive the notification, the refund will be requested to the partner, and - once confirmed - it will be cancelled in the system and the refund will be requested on the customer's credit card.
What exchange rate do you apply?
It’s always better to plan your money transfers in advance. Currency exchange rates are constantly changing, and it may be expensive to send money today, but cheaper tomorrow. To help with this problem and ensure you get the best price for your remittances, the Moneytrans online money transfer service provides a calculator so that you can find out the cost of your transfer and choose the best time to send money.
How long does it take to deliver money to Colombia from the time of sending?
Cash payments: 1h. Payment to bank account: 24-48h.
What’s the time limit for receiving money over the counter?
For Colombia, the transfer is available for collection over the counter for 15 days; after this the transfer will be cancelled by the agent at the destination.
What’s the maximum amount that can be transferred to Colombia from France?
Here are the transfer and three-monthly remittance limits for Colombia. 2.000€ / transfer 2.000€ / trimester
How exactly does Moneytrans protect my money?
With our Moneytrans online money transfer service, your payment is processed instantly using 3D Secure technology, which guarantees stress-free transfers, and you’ll receive confirmation of your payment by email or SMS. Additional verification measures enhance security and compliance with payment legislation. Moneytrans also encourages users to protect their accounts, create secure passwords and identify phishing emails and messages. However, when it comes to your money, issues may arise, and peace of mind when choosing a company for your currency exchanges is also an important aspect. At Moneytrans we rely on a team of professionals to take care of our customers and resolve any issues or problems you may have. We also offer our services by live chat, email, phone or fax, so you can contact us whichever way you prefer. Attention round the clock for your peace of mind!
How are the prices calculated for online money transfers?
The first factor is the amount of money sent. Commissions are calculated as a percentage of the amount transferred, and this varies depending on the currency. As a guide, consult the Moneytrans calculator, which will give the actual price of your transfer. For example, Moneytrans charges a fixed commission for certain destinations, which is lower than most commissions charged by shops or exchange offices. Furthermore, we offer a special deal for new customers, with zero commission so you can try our service free of charge. The second factor is the exchange rate. With Moneytrans, you always get the exchange rate shown on our calculator, so you’ll know exactly how much your beneficiary will receive at the other end. A transparent and fast solution! The exchange rate is set by the banks and institutions that work with Moneytrans in the destination countries. Since Moneytrans has special agreements in 140 countries, your beneficiaries will get a better deal than with banks and most online money transfer services. Bear in mind that in addition to a lower fixed commission, our online service usually offers a better exchange rate. In short, with online transfers the commission is generally lower, so more money reaches your loved ones.
Can I cancel a transfer before it reaches its destination?
Open a session on your account and view recent orders. Click “Cancel” next to the order you wish to cancel. Enter the details and click “Send”. We’ll do our best to cancel the order. However, we cannot guarantee cancellation until our local partner confirms that the money has not yet been paid to the recipient. If the transfer has been completed, we are unable to cancel it. For more information about our cancellation and refund policy, consult the page https://www.moneytrans.eu/belgium/en/legal-notes-and-terms-of-use/
In which cases could the money transfer not be processed?
1. My transfer is under review Your security is our priority. If we detect suspicious activity, your transfer may be reviewed to ensure that it is in fact you who made it. We are sometimes required to collect additional information in connection with a money transfer in order to comply with European or global regulations. This may cause a delay in processing your transfer, but it is essential for your protection and for compliance with legal requirements. My transfer has been rejected Your transfer may be rejected in the following cases: Your application includes incomplete or incorrect details, either of the sender or the recipient. We detect suspicious activity and are unable to confirm whether it was you who made the transfer. The transfer does not comply with the Moneytrans company policies. A problem arises with regulatory compliance in Europe or another country.
What information does the beneficiary need to collect the money?
The beneficiary needs an URN CODE provided by the sender and a valid identity document, which must be presented at the payment location. The name on the ID document must be the same as the name on the transfer.
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