Find out how to open your Smile Account, step by step
Do you have 5 minutes? That’s all it takes to open your Smile Account! At Moneytrans we want to make things easy for you. So we ask you for minimum information and documents to open your Smile Account: all you need are your basic personal details and an identity card. We’ll take care of the rest!
That's all you'll need!
You can provide your passport, national identity card or residence permit.
If you wish to open an account with E.U. Identity Card or Residence Permit Cardyou can submit: Mobile phone bills, electricity bills or any letter from a public authority.
If you wish to open an account with a Passport you can provide: Rental contract, certificate of residence or any other document issued by national bodies where your address appears.
Minimum initial deposit of €5*.
You can provide your French national identity card, your French national passport or your residence permit with a minimum validity of one year.
If you wish to open an account with E.U. Identity Card or Residence Permit Cardyou can submit: Mobile phone bills, electricity bills or any letter from a public authority.
If you wish to open an account with a Passport you can provide: Rental contract, certificate of residence or any other document issued by national bodies where your address appears.
Minimum initial deposit of €5*.
*Available on your account immediately!
How to open your Smile Account instantly
Opening a current account online has never been easier! At Moneytrans we’ll show you how to open a Smile Account from your smartphone, step by step and without complications. If you have any questions about opening your account, you can always consult our Help Center. We’ll give you all the help you need!
How to open your Smile Account at a branch
If you prefer to open your account at one of our more than 3,000 Moneytrans agencies, our agents will be there to guide you. You’ll receive personalised attention during the process of opening your account and you can ask all the questions you need. This video will be helpful before you go to your nearest branch!
Tutorials to activate and use your account!
How to deposit money into your Smile Account
What your 3D Secure code is for
How to activate your Mastercard debit card
You will receive your free Mastercard debit card very soon
Within 5 to 10 days of opening your Smile account, your Mastercard will be knocking at your door!
Contact us
HELP CENTER
Your questions are 7/7, so we are.
Get in touch with our 7-day support team that speaks your language whenever you need it. Contact us by phone, email, chat, social media or visit us in one of our 3000 agencies in Europe. You will always find our best smile.
